Welcome to The Swan hotel and Spa!

Parking information

Dear Guests,

We wanted to make sure you were aware that we have a new parking scheme in place. We have brought this in to ensure that all our wonderful guests have somewhere to park at all times as you are our number one priority, and we understand that it can sometimes be a bit tricky to find a spot!

How the scheme works for hotel guests, health club or spa visitors:

If you are staying with us, or visiting the spa or health club you will not have to pay for parking. You must however ensure that when you come into the building you register your number plate at reception to avoid getting a fine.

How the scheme works for day visitors (pub, restaurant or Café guests)

If you are visiting us for the day, for something to eat or drink then you will need to ensure you pay at the machine using cash or card. There will be a charge of £15 for your parking, however we will reimburse this for you upon receiving your food and drink bill.

What happens if I don’t register my vehicle?

If you do not register your vehicle, then ‘Smart Parking’ company will issue a £100 fine to your home address. If you have any disputes you must contact ‘Smart Parking’ directly as they are responsible for all fines and not The Swan directly.

What happens if I pay at the machine when I didn’t need to?

If you pay for your parking at the machine, even though you were entitled to free parking as a resident, spa user or F&B guest – unfortunately we cannot reimburse you for this. It is up to you to ensure you have read the signage and the notices beforehand.

We thank you all so much for your understanding of this scheme, we hope this ensures that our guests have the best experience possible, and we cannot wait to welcome you soon!


Dine with us

We have three wonderful venues at which you can enjoy some good grub!

Our rustic but fabulous pub – The Swan Inn – is here to serve you lunch, afternoon tea and dinner. We can even provide a packed lunch for you to take out on a day trip!

The stylish Brasserie offers you a traditional restaurant experience, serving up delicious 3-course meals curated by our head chefs.

The Cafe, an addition alongside The Holte Spa, offers fresh, nutritious meals as well as indulgent cakes, bakes, smoothies and shakes!

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Have you booked your spa treatment?

The Holte Spa is devoted to relaxing, restoring and nurturing you in a way that suits you.

Access to our Thermal Suite will offer you a swim in our naturally filtered jacuzzi pool, a multi-sensual encounter in our experience showers complete with water effects such as tropical rain, mist, monsoon and cold waterfall, and access to both our steam room and sauna.

Our specialised treatments range from a variety of facials and massages, through to rituals and full-body treatments. Or if you are here for a real treat, we have full spa day options, too.

Whatever you require from your spa visit – we’re here to help you achieve harmony, health and happiness!